The boring pages, kept short.

Health notice

Steady sells consumer goods and food supplements. Nothing on this site is medical advice, and no product is intended to diagnose, treat, cure or prevent ADHD or any other condition. Supplements are not a substitute for a varied diet or for prescribed medication. If you are pregnant, breastfeeding, under 18, on medication or have a health condition, speak to a GP or pharmacist before use. Keep supplements out of reach of children. Do not exceed stated doses.

Privacy

We collect what an order needs: name, address, email, and the items you bought. Payment details go straight to Stripe and never touch our servers. We use email for order updates, subscription management and, if you opt in, a fortnightly newsletter you can leave in one click. Analytics are aggregated and cookie-free by default. We never sell data. Ask for a copy or deletion of your data at any time by email.

Before orders open. If you join the list or save a basket, we keep your email, what was in the basket, whether you asked for the newsletter, the country you signed up from, and when. That is used to email you once when orders open and, only if you ticked yes, the fortnightly newsletter. The list is stored with Cloudflare and emails are sent through Resend, both acting for us. Every email has a link that deletes your entry outright, or write to [email protected].

The legal part. The controller of your data is the sole trader behind Steady (see who you are buying from). We rely on your consent for the list and the newsletter, on the contract for anything needed to fulfil an order, and on legal obligation for business records. List entries are kept until you leave the list. Order records are kept for as long as UK tax law requires business records to be kept. You can ask for a copy of your data, a correction, or its deletion at any time. If you are unhappy with how we have handled it, you can complain to the Information Commissioner's Office at ico.org.uk.

Terms of sale

• Prices are in GBP. Shipping is shown at checkout before you pay. We are not currently VAT registered, so no VAT is charged.
• A contract is formed when we dispatch your order, not when you pay. If we cannot fulfil an item we refund it in full.
• Subscriptions renew every 30 days at the price shown at sign-up until you cancel. You can cancel at any time before the next renewal.
• Your legal right to cancel: you may cancel within 14 days of receiving the goods, for any reason, without giving one. Tell us by email or use the cancellation form on the Help page. You then have 14 days to send the goods back, and we refund within 14 days of getting them back or of proof you sent them. You pay the return postage unless the item is faulty or wrong.
• Sealed goods that are not suitable for return for health or hygiene reasons cannot be cancelled once the seal is broken. That applies to supplements, lozenges, chews and earplugs.
• Beyond that legal minimum we offer a longer goodwill window: 60 days for unopened goods and 30 days for opened textiles, as set out on the Help page. Your statutory rights are unaffected and always take precedence.
• These terms are governed by the law of England and Wales.

Downloads

Digital products, such as printable PDFs, are supplied as soon as payment clears, but only after you ask for that at checkout and acknowledge that it ends your 14-day right to cancel. We confirm both in the order email. The files are licensed for your own personal use. Print as many copies as you like, but do not share, resell or republish them. If a file is faulty or does not match its description, we will fix it or refund you, and your statutory rights are unaffected.

Who you are buying from

Email: [email protected]

Not registered for VAT. Prices shown are the total you pay and contain no VAT element. This will change if and when the VAT registration threshold is reached, and prices will be restated at that point.